Help Center
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π§Product basics
What is teckyz? β
teckyz is a white-label work platform. It brings customer support tickets, team to-dos and tasks, and full project planning into one place, with AI built in. You run it on your own domain, under your own brand.
How is it different from a help desk? β
A help desk only handles support tickets. teckyz does that, then keeps going: turn a ticket into a task, plan a project with dependencies and a timeline, track time and budget, and let AI draft the plan for you. One tool instead of three.
Does the AI cost extra? β
No. AI planning, suggested replies, summaries, auto-triage, and replanning are included in every seat. There's no AI surcharge and no feature gates.
Can I use my own domain and branding? β
Yes. Run teckyz at your own address with your logo, colors, and fonts. Your customers and team see your brand, not teckyz.
Can people outside my company see a project? β
Yes. You can invite outside collaborators to a view-only link, with no account required, and revoke it any time.
π³Pricing & billing
How does pricing work? β
Simple per-seat pricing at $18 per seat per month, everything included. Start with a 14-day free trial, no card required.
How do I start a free trial? β
Start a 14-day free trial at teckyz.com, no card required. Create your desk, invite your team, and connect your support email to start taking tickets.
π¬Support
How do I get support? β
Email support@teckyz.com or use the chat on teckyz.com. We're glad to help with setup, billing, or anything else.
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